Yes. You can delay your order by up to 21 days.
How to delay your order
- Open your app and go to Account, then Manage orders, then Upcoming order.
- Select Manage order, then Reschedule order.
- Select a new payment date in the calendar to move your delivery. The app shows you the estimated delivery window.
- Select Continue, then confirm Reschedule order.
You can reschedule an upcoming order up to 24 hours before your payment is scheduled.
Need to delay by more than 21 days?
Select "Can't select the date you want?" under the calendar in step 3 and follow the prompts to request a later date. You should receive an email within a few days with the outcome.
Need help?
Submit your request through our live chat support team in your Web App or help centre.
Download the new Hers App here
Questions? Send us a message through the secure messaging portal here: http://help.hers.com.au/