You can track your order in your app. Select View Order at the top of your home screen.
You also receive a tracking link by email once your order is ready for collection by the courier. If your order is being compounded, it can take around 3 days for the courier to collect it.
Your order is sent with StarTrack or AusPost. To track it, find the tracking link in your email.
Need help?
Submit your request through our live chat support team in your Web App or help centre.
Download the new Hers App here
Questions? Send us a message through the secure messaging portal here: http://help.hers.com.au/