I'm missing an item from my order

Send us a message through the secure messaging portal and we'll arrange to send your missing item. Attach photos of the contents of your order to help us locate it.

Need help?

Submit your request through our live chat support team in your Web App or help centre.

Download the new Hers App here

Questions? Send us a message through the secure messaging portal here: http://help.hers.com.au/

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