After you confirm your details and pay, you can choose a call straight away (only if a time slot is available) or schedule a call later in the week.
You'll get an SMS confirming the date and the 1-hour window when your practitioner will call. The SMS includes a link at the bottom to reschedule.
If you haven't heard from your practitioner within that window, send us a message and we'll look into it.
Need help?
Submit your request through our live chat support team in your Web App or help centre.
Download the new Hers App here
Questions? Send us a message through the secure messaging portal here: http://help.hers.com.au/