Medical Care
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Are your clinicians registered with APHRA?
Yes. Our Australian practitioners are registered with the Australian Health Practitioner Regulation Agency (Ahpra) an...
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Do I get a prescription?
No. Your practitioner recommends your treatment plan directly, and your plan includes delivery straight to your door....
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How often do I need to have a consultation?
We book you in for a consultation when you reach the end of your current recommended treatment plan. We also book one...
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How do consultations work?
Your initial consultation takes place over a phone call. Your practitioner reviews your symptom quiz responses, healt...
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I'm not seeing results. What should I do?
Not seeing results can be frustrating. Weight plateaus are common, and our Care team and dietitians can help.Not feel...
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Am I allowed to travel with my medication?
Before you travel with your medication, check with your airline whether you need any specific documents. If you need ...
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Does Hers treat any conditions other than weight?
Yes. Hers also offers treatment plans for menopause and hair regrowth. We're adding new options as our Australian off...
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What should I do in a medical emergency?
If you have severe abdominal pain, chest pain, breathing difficulties, swelling to a limb, circulation issues, or sev...