Before you travel with your medication, check with your airline whether you need any specific documents. If you need a medical letter, we can provide one.
Get a travel letter
If you need a travel letter or documentation urgently, send us a message through the secure messaging portal. You can also email support@hers.com.au.
Store your medication while travelling
Injectable medication
If your medication needs refrigeration, plan for this when you travel. You can carry it in a cooler pack and place it in a fridge on the plane while flying.
Don't freeze your medication. Medication that has been frozen must not be used. Store the pen without a needle attached.
Need help?
Submit your request through our live chat support team in your Web App or help centre.
Download the new Hers App here
Questions? Send us a message through the secure messaging portal here: http://help.hers.com.au/