Your initial consultation takes place over a phone call. Your practitioner reviews your symptom quiz responses, health history, current medications, and what you're hoping to achieve. If treatment is appropriate, they develop a personalised treatment plan to suit your symptoms and circumstances.
How to prepare
You don't need to prepare anything formal. Your quiz responses guide the conversation. Noting down your symptoms beforehand is useful but not required. Ask as many questions as you like.
Follow-up consultations
You need a consultation at least once a year. Later consultations can be done asynchronously, which means you and your practitioner don't need to be available at the same time.
Need help?
Submit your request through our live chat support team in your Web App or help centre.
Download the new Hers App here
Questions? Send us a message through the secure messaging portal here: http://help.hers.com.au/