You need either a Medicare card or an Individual Healthcare Identifier (IHI) to join Hers. If you don't have a Medicare card, you can use your IHI instead.
Trouble linking your IHI?
This usually happens when there's a previous address on your Healthcare Identifier (HI) record. Update your home address to your previous address in your account, then go back and book your medical appointment.
Need help?
Submit your request through our live chat support team in your Web App or help centre.
Download the new Hers App here
Questions? Send us a message through the secure messaging portal here: http://help.hers.com.au/