To restart a paused or cancelled treatment plan, follow these steps:
- Log in to your Hers account.
- Select Resume Treatment on the plan you want to restart.
- If you need help, or the Resume button isn't showing, send us a message.
What you need to resume
To resume your plan, you need a valid prescription or enough repeats remaining. If you have trouble resuming your plan or concerns about your prescription, send us a message.
Need help?
Submit your request through our live chat support team in your Web App or help centre.
Download the new Hers App here
Questions? Send us a message through the secure messaging portal here: http://help.hers.com.au/