With the 30-day money-back guarantee, you can cancel your treatment plan within the first 30 days of receiving your first order, for any reason. We refund the total amount of your first order.
How to claim
Send us a message through the secure messaging portal and our support team processes your refund.
Terms
- The guarantee applies to your first treatment order only.
- You need to make your refund request within 30 days of your treatment being delivered.
- You can claim the guarantee once per patient.
Need help?
Submit your request through our live chat support team in your Web App or help centre.
Download the new Hers App here
Questions? Send us a message through the secure messaging portal here: http://help.hers.com.au/