Logging in
Log in to the app with your current login details. You don't need to create a separate account. If you've forgotten your password, select "Forgot your password?" and follow the prompts. Check your junk and spam folders for the reset email.
If the app isn't working
- Check that you have the latest version installed on your device, or try reinstalling the app.
- Select "Australia" on the login screen.
If you're still having issues, send us a message through the secure messaging portal. Include as much detail as possible, such as screenshots or screen recordings, so we can fix the issue quickly.
My app still says Juniper
The Juniper app is still available, and we encourage you to download the new Hers App now. Download the Hers App here.
Your treatment plan and history carry over to the Hers App.
Need help?
Submit your request through our live chat support team in your Web App or help centre.
Download the new Hers App here
Questions? Send us a message through the secure messaging portal here: http://help.hers.com.au/