If you need to pause or cancel your Hers treatment plan, fill out this form.
If you'd also like to unsubscribe from our emails, let us know in your request.
Thinking of taking a break?
If you're considering pausing your plan for a few months, tell us your situation. Our Care team can give you personalised advice about your dosing schedule and help make your return smoother.
Orders already being processed
We can't cancel or pause orders that are already being processed, in line with our Refund Policy.
What happens next
Once you submit your request, our team gets in touch within 1 to 2 business days to confirm any changes and answer your questions.